Vecta Safes 2 Year Warranty Terms and Conditions

This product is guaranteed for consumers against faulty workmanship, materials and function for a period of 2 years from the date of purchase providing the full installation and maintenance instructions are followed.

Please keep your proof of purchase safe, this must be submitted when making a claim under this guarantee.

Warranty conditions

Conditions of this warranty are that your Vecta Safes product:

  • Has been correctly installed and maintained in full accordance with the Vecta installation and operating instructions provided to you at the time of purchase.
  • Has not been modified or damaged in any way.
  • Has not been subjected to unauthorised repairs.

This warranty:

  • is non transferable. Only the original purchaser of this product is covered under this limited warranty which is not transferable to subsequent purchasers or owners of this product.
  • does not apply to normal wear and tear.
  • does not affect your statutory rights.
  • does not cover any costs related to the removal or re-installation of this product from or into any installation.
  • does not cover any costs related to any setting up of this product or any adjustment of user controls, or any programming required for a specific installation of this product.
  • Vecta are responsible under this warranty for repairing or replacing the product as we deem fit.

Obtaining a remedy under this warranty

To obtain a remedy under this warranty, you must contact either the authorized Vecta Safes reseller from whom you purchased this product, or Vecta Safes directly. For contact details, please visit our web site at www.vectasafes.co.uk.

Limitation on liability

The maximum liability of Vecta Safes (UK) Limited under this limited warranty shall not exceed the actual purchase price paid for the product.

To the maximum extent permitted by law, Vecta Safes (UK) Limited is not responsible for any direct, special, incidental or consequential damages resulting from any breach of warranty or condition or failure of the products operation.

Returning Goods

Fill in the returns form within 14 days of your delivery date, and we’ll send you a Returns Authorisation Number (RAN). Now, please read our Returns rules below.
Replacements

Returns rules:

1. Include your RAN with your items.

2. Check items are in the same condition you received them in, along with the original packaging and all manuals and accessories.

3. We cannot refund any safes which have been fitted,

4. Send your items to Vecta Safes UK Limited. We can’t reimburse your post and packing costs, unfortunately.

5. We’ll refund you once we receive your item back, but it might take up to 28 days to appear on your statement.

This policy is offered in addition to your statutory rights.